Unfortunately, the facts of theft are often faced by the administration of large stores, supermarkets, where the goods are directly accessible to buyers. The ideal is the loss from theft, amounting to about 0.3% of the value of the goods. In reality, such a loss can be more, which is a significant amount, given the turnover. Store staff need to be taught how to identify a thief in order to reduce costs.
Instruction manual
one
Pay attention to how a person moves around the store. Even if he came to this store for the first time and does not know where the goods he needs are located, he will purposefully move in their direction, along a clearly laid route, laying in the cart with the goods that he considered necessary. Such a buyer rarely returns to the department in which he was already. The thief will move stochastically, repeatedly returning to those regiments that he has already visited. First, he will pass by selecting and evaluating the intended objects, then he will return to steal them.
2
You can identify a thief by his behavior next to the object that he intended to steal. Usually, he takes those items that are at chest level - so he makes fewer movements that attract the attention of the guard. A potential var can drop several items at once and return only a part of them to the shelf, imperceptibly shoving the rest into the pockets of open clothes. He can take and return the goods to the shelf several times, then to discreetly hide it. At the same time, the thief, as a rule, involuntarily looks around to check if any of the staff or customers see the theft.
3
Sometimes it can be issued and the opposite behavior - he takes the goods from the rack and abruptly leaves, without considering it and not interested in the parameters of the goods.
4
If a customer in a store constantly turns his head, looks up, trying to determine if a video camera has been installed nearby, looks around, then it is very likely that he does not want to pay for the proposed purchase.
5
If there is a group of people who are planning to steal, some of them can stage a joyful friendly meeting with loud cheers, while their accomplices quietly take the goods off the shelves and hide them under their clothes. The imitation of violent emotions that distinguishes a group of people is an alarming sign and an occasion to look closely at customers in other departments.