Almost daily, modern society is faced with the problem of interpersonal conflicts. A clash of interests involves at least two. There are several ways to resolve an incident.
Everyone has their own interests. If another person arises on the way to the goal, a dispute is likely. Settle it out if the relationship is more expensive than the goal. An incandescent situation occurs when the goals are preferred.
The essence and examples of disagreement
Interpersonal conflict refers to the disagreement between individuals in the course of mutual communication. Usually during such a clash an exchange of accusations begins.
Each side considers itself completely right, all the blame is passed on to the partner, with whom the differences began. A similar position does not solve the situation. As more and more allegations are made, the conflict erupts even more.
The most striking example of such a clash is the biblical example of Cain and Abel. The younger brother was killed due to envy of him.
There are many examples of interpersonal clashes in history and literature, from clashes at the household level to disagreements between leaders of states over the future of countries.
History knows the conflict between Ivanov the Terrible and his son. During the clash of interests, the prince died.
Often, a bilateral conflict underlies literary works. Classical is the conflict between Onegin and Lensky. The result was the killing of the latter.
In Pushkin’s novel “The Undertaker, ” disagreements begin between him and a group of artisans because of ridicule over the main character’s occupation.
The clash of obsolete attitudes of one generation with the more advanced views of another is due to the development of the plot of Turgenev’s novel “Fathers and Sons”.
Reasons for Disagreement
Interpersonal conflicts are everywhere, starting from kindergarten. Examples include public transport and disagreements with colleagues.
No one is safe from clashes with teachers, classmates. The reason for starting an incident usually becomes the suppression of the interests of one person with the interests of another.
So, if due to the stuffiness in the bus one of the passengers tries to open the window, then the wind blows on the other too much. As a result, interpersonal conflict erupts.
Disagreements can be resolved immediately by finding a compromise solution. You can simply ask one of the parties to transfer without mutual insults, calmly. However, this option is likely only in the case of mutual desire.
It is not easy to plead guilty, it is much easier to blame anyone. Collisions over resources are frequent. So, with a lack of necessary supplies, people can fall to the primitive level.
The situation is manifested in the competitive selection for prestigious positions. A conflict on this basis is likely. Intolerance of the opinions of others can also provoke the development of the problem.
Let it personally has no relation to another person, but in communication he may be overly active. This is completely disliked by others.
The cause of disagreement may be the appearance, behavior. Differences in cultural values provoke conflicts.
Especially common is the phenomenon in families where a sharp divergence of values is observed between generations.
Conflict Classification
Collisions are frequent due to differences in social status. The manager orders to complete the receipt, which is completely wrong, according to the employee. As a result, the interests of both sides clash.
An incident at work is also likely on a household kidney, if each employee represents the goals of the team in his own way.
There are several types of interpersonal conflicts:
- motivational;
- cognitive;
- role-playing.
The plans of the participants in the incident are affected by motivational disagreement.
Motivational
Disputes are possible with a different view of the future of the child for each of the spouses, opposing views on spending the family budget, when transferring the employee's vacation time to other periods. With complete incompatibility of interests, the development of conflict can lead to tragedy.
It is very difficult to come to an agreement if the family has a single TV. On one of the channels, the wife watches her favorite series, on the other, the team’s match is about to begin, for which her husband has long been “a fan”. It is impossible to combine interests, and with frequent repetition of the situation, the risk of marriage breakdown is high.
Cognitive
During cognitive conflicts, participants demonstrate diametrically opposed value systems or the importance of something for themselves at the moment.
Thus, for some, labor can act only as a source of money, while others see it as a way for self-realization. A person chooses a point of view.
The occurrence of a cognitive encounter is likely with a difference in the spouses' perceptions of the family goal. The value system is made up of the most important attitudes, usually religious and philosophical.
Disagreement on this basis is optional. But the conflict will surely flare up when one person encroaches on the values of another, doubts about their importance.
Collisions are likely when one person tries to change another, if both have a different view of things. This is especially noticeable with a tendency to re-educate established individuals, trying to force them to change established habits and attitudes.
Role
Role-related conflicts begin due to neglect of one or both sides of the disagreement by the rules of communication and behavior. A probable cause may be a violation of etiquette or a business contract. The situation leads to mutual reproaches, claims.
There is a high risk of breaking the rules by those who come to the new team and are not yet familiar with the rules. It is likely that the rules of conduct are being violated deliberately.
Thus, the party demonstrates that the current situation does not suit her, a review is necessary. Often, teens begin to be rude to their parents. So they declare that they do not agree with the existing rules.
There are always two sides to a conflict. The first is an object of disagreement. The second is the psychological aspect. It includes the education of participants, their level of intelligence. This is what distinguishes interpersonal differences from political ones.
Collisions between individuals are always different from each other. They capture people completely, forcing to show all abilities.
Problem Areas
Often the psychological component overlaps the subject of the dispute. Everything goes to mutual reproaches. Neither side is trying to understand the opponent. All responsibility is removed completely and transferred to the opponent.
There are three spheres of disagreement:
- working team;
- society;
- family.
Family disputes are likely between spouses, children and parents, spouses and their relatives. The cause may be the defiant behavior of one of the parties.
Often the cause of the problem is the material side and mutual accusations of a lack of finance. Jealousy, attempts to establish control, restriction of freedom are possible.
Worker conflicts develop between subordinates and superiors, between employees, between dismissed and working. There is a risk of a dispute over disagreement with the distribution of responsibilities, either because of clarification of interpersonal relationships, because of etiquette or a culture of behavior.
Public incidents usually begin between society and a person or between representatives of society. The most common reason is the lack of culture in individuals. Correctness is proved by all means, including devaluation of the opponent’s arguments.
