Viruses that block access to a computer and require sending SMS to a short number are not uncommon today. Spending funds to buy fraudsters with an unlock code can be avoided. To do this, use the special pages on the sites of anti-virus manufacturers.
Instruction manual
one
First of all, do not panic. In no case do not succumb to the call of the authors of the virus to send an expensive SMS message.
2
From another computer, go to the following page:
www.drweb.com/unlocker/index/?lng=en Enter in the form the number to which the virus suggests sending a message and the text that is proposed to send to this number. In response, you will receive exactly the same unlock code as the one you would receive in response to the message.
3
You can find the unlock code in the database much faster if you find in the gallery on the same page a screenshot of a virus that looks similar to the one that infected your computer.
4
If the second computer is missing, use a mobile phone to work with the site. In this case, it will be more convenient to use its version, specially designed for viewing in this way:
www.drweb.com/unlocker/mobile/
5
Enter the unlock code you received, and if it does, the system will be unlocked.
6
After unlocking, perform a full system scan with any antivirus to remove the virus permanently.
7
Very rarely, but it happens that machines become infected with the latest versions of viruses that are not yet in the database on the above site. In this case, you have the honor of becoming a pioneer. Do not spare money for the message, but after receiving the unlock code, enter it along with the rest of the data in the form located on the next page:
support.drweb.com/new/free_unlocker/?lng=en
eight
In all cases, act quickly. Some viruses give a certain amount of time to enter the code, after which they begin to destroy data.
9
In order to avoid problems with SMS viruses in the future, go non-Linux at least partially to use it at least when your computer is connected to the Internet. A full transition to this OS is even more desirable. But remember that with the Wine emulator, this is not a panacea.
ten
Report all cases of detection of SMS viruses to the K department of the Ministry of Internal Affairs of the Russian Federation.