Shy people often cannot adequately respond to boors and tactless interlocutors. Then, analyzing the conflict, a person finds the right words and intonation, but it's too late. In order to no longer fall into a humiliating position, you need to think ahead of your behavior in a particular situation.
Try to always respond politely, behave with dignity. You should not be ashamed of yourself, either in the present or in the future. Try to confuse the offender with his calm reaction, who expects angry and impulsive attacks against him. Control your emotions, you should not show your opponent your frustration and embarrassment, such a reaction will only please the enemy.
Do not leave the attacks of the offender unpunished. Otherwise, he will feel your weakness, this will make him understand that you are an easy "victim" because you are not standing up for yourself. You can try to ignore the boor, but you have to do it with dignity. Keep calm, you can throw an ironic or condescending look on your opponent.
To give the right rebuff to an enemy, use all your sarcasm and malice, do not take offensive words in your address seriously, ridicule the offender. Try to "sting" the enemy as painfully as possible, find his weak spot. Ham will be much more difficult to argue with you if you relate to this situation with humor. The offender will be embarrassed and will look very stupid.
To prevent your opponent from taking you by surprise, prepare some universal response phrases in advance. Scroll through several possible dialogs in your head, in a real dispute you will feel more confident and can quickly find the right words. In this case, you will have an advantage, because your offender will argue under the influence of emotions, and not cold calculation.
In some cases, a response to rudeness is necessary. This is applicable only as a last resort, if you cannot communicate with a specific offender in a different way in this situation. You must concentrate in yourself all the accumulated negativity and throw it on your opponent, do not be shy in strong terms, you must crush the enemy with your energy. In this case, you will not only stand up for yourself, but also let off steam.
If you thus protect yourself in a conversation with the boors, this will discourage them from talking to you in an aggressive manner. But in any case, the response must begin with cold politeness, without aggression.