Psychologists do not recommend resolving conflicts through the use of force. It is known that ordinary words have a great influence on people. It is enough to possess special skills of verbal influence in order to emerge victorious even from the most difficult situation.
Instruction manual
one
Build confidence in yourself. It should be manifested in everything: in your appearance, behavior and, of course, speech. Practice for at least half an hour in front of the mirror daily. Try to give your face a confident look. Keep your posture and do not lower your chin. All your movements must be accurate and accurate.
2
Train your speech skills. Start by improving diction. There are many tongue twisters that help in its development, for example, "Ships maneuvered, maneuvered, but not caught." Next build confidence in your voice. No matter what tone you speak, the main thing is that every phrase you say is logical, complete and sound convincing. Try to put micro-stress on all significant words in the sentence, take your time and do not “swallow” the words. It is important that the listeners fully understand what you have said.
3
Think about what words and phrases will help you gain the upper hand in disputes and conflict situations. You should definitely attract the attention of listeners. The constructs will help in this: “Let me say, ” “Listen to me, ” “Give me the floor.” Try to speak more convincingly using complex sentences: "I’m sure
.", " I really think that
"etc. Be prepared to object to the interlocutor:" I completely disagree with you, "" Sorry, but you are wrong."
4
Behave correctly during conversations. Always look in the eyes of the interlocutor. Help yourself with gestures, express emotions with your face. In addition, avoid parasitic words and obscene language in your speech, otherwise the person you are talking to will immediately lose confidence in you.
5
Think over the intonation with which you will pronounce these or those constructions. For example, you might consider the sentence, “I totally disagree with what you said.” It will be right to start talking (the main sentence) in an upward tone, as if rising up, and end (dependent sentence) in a descending tone, gradually or abruptly descending.