Conflicts arise in our lives quite often. That the conflict did not bear destructive consequences, try to observe some rules of behavior in a conflict situation.
Give the partner "let off steam." If the opponent is extremely irritated and aggressive, then you will not be able to agree and solve the problem. Try to calm down and isolate yourself a little. Let him scream, try to hurt you, then you completely ignore his attempts to bring you to negative emotions.
Justify your claims. After the partner calms down, explain to him that you will only consider facts and objective evidence. If the partner is trying to reconnect emotions, calmly explain that his arguments relate to his guesses, not to the facts.
Reduce aggression with unexpected tricks. Ask your opponent for advice, ask an unexpected question, give a compliment. Do not give your partner negative ratings, but try to translate his emotions into positive ones.
Ask for the desired end result. Invite your opponent to formulate the problem and the desired end result. Put together several options for solving the problem and find a solution that suits both of you more. In resolving the conflict, both of you must be winners.
Do not humiliate your partner. Do not hurt his dignity, do not affect his personality. Do not give an assessment to a person, but only his actions. Be equal with your opponent.